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Please try the following to solve this issue.
Update the Intel® Compute Stick BIOS; please download the latest BIOS version for this unit at:
In this case I recommend doing a BIOS recovery and you can follow the steps at:
After that is done reset the system to factory defaults:
- Remove any SD card, if installed.
- Press F8 when you see this prompt during boot: F8 to Activate Windows 8.1* Recovery Mode.
- Select Troubleshoot.
- Select Reset your PC, then select Next.
- Select just remove my files.
- Select Reset to start the restore process.
Please let me know if the troubleshooting steps above solved your problem.
As I said in my above post, I tried the both resetting options. I tried to update the BIOS and it just hangs at 15% for a very long time and reboots the the same blue screen with the original error. I have gone through every option I could find on the device from holding the power for 3 seconds and using the options from that screen. Oh and I never mentioned, when I do the F4 option it shutdown and will not turn on again until I hold the power button for 3 seconds. I tried everything I could find.
Unless you can tell me how to unlock the drive where windows is install or give me a way to download a copy to a SD card, I think my only option is to return this device as defective.
Thank you for the information you have kindly provide, at this point I suggest requesting a warranty replacement for the unit, you can do it either at the place of purchase or you can submit a web ticket at the following link: