3 Replies Latest reply on Jan 21, 2016 12:57 PM by ivanu_intel

    Getting error "The Drive where windows is installed is locked. Unlock drive and try again"

    McGruff

      I first started getting the message:

      Recovery

      Your PC/device needs to be repaired.

      The boot configureation data file doesn't contain valid information for an operation system

      file:\BCD

      error code 0xc0000098

      You'll need to use the recovery tools.

       

      So I tried to run a recovery and save my files and it told me ti failed. So I tried to run a full recovery and not I get this:

      "The Drive where windows is installed is locked. Unlock drive and try again" when doing a factory rest

       

      Any thoughts on what I should try next?