3 Replies Latest reply on Jan 18, 2016 11:26 AM by mikec_intel

    usb power always on nuc5i7ryh




      I have a NUC5i7RYH with a portable spectrum analyzer connected to it by usb. sometimes the analyzer doesn't initialize properly and needs restarting.

      I wish to do so by restarting the NUC but the problem i'm experiencing is that the power to all usb ports stays permanently on.

      Another problem I've noticed is that sometimes the usb ports are powered on even when the NUC is shut down.

      I have tried to change the BIOS setting under usb and power tabs: usb charging off and wake on s4/s5 disabled. I have also updated the BIOS to the latest version.

      How can i overcome this problem?