5 Replies Latest reply on Feb 3, 2016 12:21 PM by redacted

    When roaming between access points the wireless adapter driver crashes (Windows 10, BSOD, Intel Dual Band Wireless-AC 7265)


      I have an issue with my users devices crashing when roaming between access points. This is only happening with devices that use the Intel Dual Band Wireless-AC 7265 adapter and are running windows 10. When the users roams a site as soon as their wireless adapter roams it causes the device to blue screen, returning an error on screen DRIVER_IRQ_NOT_LESS_OR_EQUAL (Netwtw02.sys)


      The model of the device being used is the Dell Venue 11 Pro 7140, I also have a post on the dell forums here: Intel Dual Band Wireless AC 7265, wake from sleep no wireless network connections available. - Networking, Internet, Wir…


      This issue is not specific to a single device, we are able to reproduce it on all of the ones that we have available to us. We have tried the current drivers as well from both Dell and Intel, both of which this issue is present.