Thank you for joining the Intel communities.
I will appreciate if you can post the msinfo32.
- 1) Please press Windows Key + R to open the Run Menu
- 2) Type msinfo32 and click OK
- 3) While viewing the System Summary node go to File then Save (Please do not use Export)
- 4) Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access and then you can post it here.
Also I will appreciate if you can post the graphics report, please see the steps how to do it below:
Go to Intel® Graphics and Control Panel > Options > information Center > Save.