5 Replies Latest reply on Jan 13, 2016 8:48 AM by Amy_Intel

    Windows 10 - using Microsoft games - Display repeatedly freezes & crashes with Intel Graphic Display 'Windows 8(R)' error message. System says fully Updated drivers. Why does it say Windows 8 when I'm on 10 and what to do please?

    Lorna01

      Even more so since recent big windows 10 update.

      Why does the error message say Intel Display Driver windows 8(R) when I'm using windows 10?

      Intel Graphic drivers say all up to date.

      Very frustrating, cant find solution on Microsoft.com either. Seems many hundreds of people having same trouble.

      My Processor: Intel(R) Core(TM) i7-4500U CPU @1.80GHz   2.4GHz

      Acer Aspire V5-573 Laptop,  64bit x 64

       

      Is this is Microsoft problem? They don't seem to know when asked.

       

      Thanks