Answers (N/A if not applicable)
Provide a detailed description of the issue
When I try to extend display to two external monitors, the screen begins to flicker, and eventually BSOD appears saying VIDEO_TDR_FAILURE occured
Does it fail every single time, or only sometimes?
Each and every time, with only one exception: if I set both displays to 1024x768 resolution prior to extending display, this does not happen(tried 2 times, both times it worked).
Brand and Model of the system.
Lenovo G580 laptop
Hybrid or switchable graphics system?
Nope. Only Intel HD4000 inside.
Make and model of any Displays that are used to see the issue (see note2 below).
Two Samsung S24D300 displays on Intel(R) HD Graphics 4000
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
One VGA + one HDMI to DVI cable
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Version 10.0.10586 Build 10586
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
1920 x 1080 for both monitors
AC or DC mode, i.e. is power cable plugged in or not?
Power cable plugged in
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
Altenatively: Enter windows resolution settings disable built-in monitor, and set two external monitors to extended desktop.
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