1 Reply Latest reply on Jan 6, 2016 8:39 AM by ivanu_intel

    Keyboard and mouse are not recognised at boot.




      I have accidentally saved the BIOS to "no detect" on all USB ports. Now when the NUC boots, the keyboard and mouse are not recognised.  So I cannot action F2, F7 or F10 keys at boot.  The NUC continues to boot to the EFI Shell prompt but I am unable to type at the prompt.  How can I get back in to the BIOS to re-enable the USB ports and take back control?


      I have attempted to put the NUC in Maintenance Mode by moving the jumper from 1/2 to 2/3 and removing the battery to reset the CMOS, but neither have worked.  Any ideas?


      Appreciate your help.



        • 1. Re: Keyboard and mouse are not recognised at boot.

          Hello Peggers,


          Thank you for joining the Intel communities.


          Please do the following:

          1. Make sure the system is off.
          2. Open the chassis and remove the jumper located on the motherboard.
          3. Turn on the system with the jumper removed.
          4. You will get some options there and you need to press the F2 option to enter Intel® Visual BIOS.
          5. Once you’re in the BIOS press F9 on your keyboard to set the BIOS to default settings and then press F10 to save all changes.
          6. Turn the system off and put the jumper back on, that should do it.