4 Replies Latest reply on Jan 7, 2016 4:35 PM by EstebanC_Intel

    NUC 5i5RYH Intel Management Engine won't load

    MX5

      New NUC5i5RYH with clean load of Windows 10 x64 Home with BIOS 352.  I was able to load all Intel Drivers and chipset SW except the IMEI V11, I get this error from the Installer "This platform is not supported".  When I ran Windows Update it also tried to load the IMEI V11 but it shows that the installation failed.   I also see in Event Viewer the following error after boot up "Intel Management Engine Interface Driver has failed to perform handshake with the firmware"   Event ID 3.  

       

      Is IMEI supported on the NUC and if so any ideas on what I should try next to get it to load.

       

      Thanks