Here are our recommendations for this issue:
- Install the latest firmware update for the server system.
- Test a different type of device on the PCIe slot to narrow the issue.
- Make sure you are following the correct cabling for the card (power cables).
- Make sure your power supplies are sufficient to provide energy to the card.
Good morning and a very happy new year to you.
Thanks a ton for your inputs.We found that the end-customer had not connected the CPU2 power (though only CPU1 is populated). On connecting the CPU2 power the Nvidia Quadro K420 started giving display.
This baffles us since only one CPU is populated, do we still need to connect CPU2 power? An explanation would be appreciated.