Hi to all:
Thanks for your attention! I have just recently built a new desktop, everything seems to working fine except for the graphic driver. The computer screen goes blank and restart following with error message mentioned in the title, the problem mainly occurs after extensive period of use of MS Excel. I have already made contact with Microsoft and they could not offers any solution to this problem. I have intel i5-6500 with no graphic driver with driver version, 126.96.36.19952, which i have recently updated. The full window error report is as follows:
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 5dc779a3-26a1-421d-807a-38d22040874c
These files may be available here:
Rechecking for solution: 0
Report ID: 1a77686e-ae7b-11e5-9bc6-408d5c5915d9
Report Status: 0
Many Thanks !!!
This driver crashing issue has been escalated to our engineering team, we are just waiting for any update on this matter. I still do not have an estimate time of resolution.
Intel posts list of known issues and fixes on the driver release notes of every driver download at: Drivers & Software