1 Reply Latest reply on Dec 29, 2015 3:04 PM by Dan_Intel

    intel RS25SB008 super cap battery capacitor not working


      I have a brand new INTEL RS25SB008 RAID controller here with the included super cap battery capactior. I have installed everything and claims BBU is not installed or is bad. The logs show the battery being removed or not installed and now i have NO cache which negatively affects the performance of the card and all virtual disks on the card. How do i get a replacement? I have checked all the cables to the card making sure the connections are good but still nothing. I would like to get a replacement super capacitor but i dont know where to  get one. Can someone please help?