1 Reply Latest reply on Dec 28, 2015 11:38 AM by Amy_Intel

    How to configure settings for 1440x900 resolution on HP 9480m with Intel(R) HD Graphics 4400 card

    Peza

      I am unable to set the graphics resolution of the Intel graphics application to cope with the external monitor (Dell 1909W) to it's native resolution of 1440x900.

      I have upgraded all the BIOS, Graphics, Firmware, details to the latest 2015 versions....actually updated the wireless and bluetooth software as well :-)

       

      I have tried through various windows to get select the resolution, even changed the refresh rate.

      I have installed the Dell drivers, and they appear in the device manager as installed and enabled (This device is working)

      Rebooting, de-installing, re-installing, unplugging...but it appears that there is not one resolved 1440x900 help in this complete Intel community...I am beginning to suspect that Intel does not support this format.

      I have tried showing all list modes (but 1440x900) does not appear in the list.

       

      Anyone who solves this, it will be the first 1440x900 case on this community as "Answered" and solved.

       

      SYSTEM INFORMATION

      Computer Manufacturer

      Hewlett-Packard Folio 9480m

      Computer Model

      22DA

      Operating System (O/S)

      Microsoft Windows 7 Professional Edition Service Pack 1 (build 7601), 64-bit

      Operating System Build (O/S)

      7601

      Operating System (version)

      1. 6.1.7601

      O/S Language

      4809

      System RAM

      16 GB

       

       

      GRAPHICS INFORMATION

      Graphics Product [1]

      Intel®HDGraphics4400

      Graphics Driver Version

      1. 10.18.10.3958

      3D Acceleration

      Yes

      Hardware Transform & Lighting Support

      Yes

      Video Memory

      1. 1.7 GB

      Vertex Shader Support

      1. 5.0

      Pixel Shader Support

      1. 5.0

      Microsoft DirectX* Version

      1. 11.0

      Current Graphics Resolution

      1600x900

      Current Color Depth

      32 Bits Per Pixel

       

      MOTHERBOARD INFORMATION

      Manufacturer

      not detected

      Model

      22DA

      AA Number

      not detected

      BIOS Vendor

      Hewlett-Packard

      BIOS Version

      Hewlett-Packard M85 Ver. 01.30

      BIOS Release Date

      03/07/14

      System Memory

      16 GB

      Sound Card

      Bluetooth Audio

       

      PROCESSOR INFORMATION

      Manufacturer

      Intel

      Model

      Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz

      Intel Processor analysis tools

      Intel Processor analysis tools

      CPU Speed

      1. 2.7 GHz

      Link to Processor Specification

      Link to Processor Specification

      CPU Revision

      1C

      CPU Type

      00

      CPU Family

      06

      CPU Model

      45

      CPU Stepping

      1