5 Replies Latest reply on Feb 29, 2016 10:30 AM by allan_intel

    Help with WHEA_UNCORRECTABLE_ERROR on Win10

    delisim

      I recently upgraded to Windows 10 and receive BSODs with WHEA_UNCORRECTABLE_ERROR. I've updated all drivers. I would occasionally get BSODs on Vista 64 before the upgrade to Win10 (again, with update to date drivers).

       

      On Win10, I notice I also get WHEA-Logger Event 19 Warnings, which appear to precede the BSOD. Warnings are always from the same Error Source, Type, and Processor. Since the warnings are all about the same Processor APIC ID, I suspect the processor could be the cause. Any help or suggestions debugging this?

       

      Reported by component: Processor Core

      Error Source: Corrected Machine Check

      Error Type: Cache Hierarchy Error

      Processor APIC ID: 1

       

      I don't know if I got these warnings on Vista.


      I've attached the four latest minidumps as well as a WHEA-Logger Details below.


      I do not overclock. I've swapped out the video card. I've ran memtest for 12+ hours with no errors. Going to run Prime95.


      Already ran Intel Processor Diagnostics (pass).


      I notice that at least for the WHEA-Logger Event 19 warnings about corrected hardware errors, they only occur while gaming. This happens in multiple games even on the lowest settings. The BSOD happen most often while gaming but do occur while not gaming as well.


      Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 MHz

      Mobo: EVGA 790i Ultra SLI (NF79)


      Log Name:      System

      Source:        Microsoft-Windows-WHEA-Logger

      Date:          12/23/2015 7:42:59 AM

      Event ID:      19

      Task Category: None

      Level:         Warning

      Keywords:     

      User:          LOCAL SERVICE

      Computer:      DESKTOP-KQ0JGBU

      Description:

      A corrected hardware error has occurred.

       

      Reported by component: Processor Core

      Error Source: Corrected Machine Check

      Error Type: Cache Hierarchy Error

      Processor APIC ID: 1

       

      The details view of this entry contains further information.

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />

          <EventID>19</EventID>

          <Version>0</Version>

          <Level>3</Level>

          <Task>0</Task>

          <Opcode>0</Opcode>

          <Keywords>0x8000000000000000</Keywords>

          <TimeCreated SystemTime="2015-12-23T12:42:59.048994700Z" />

          <EventRecordID>1865</EventRecordID>

          <Correlation ActivityID="{B0352F29-6FC8-47AC-9C8A-D76012D52165}" />

          <Execution ProcessID="1908" ThreadID="6700" />

          <Channel>System</Channel>

          <Computer>DESKTOP-KQ0JGBU</Computer>

          <Security UserID="S-1-5-19" />

        </System>

        <EventData>

          <Data Name="ErrorSource">1</Data>

          <Data Name="ApicId">1</Data>

          <Data Name="MCABank">4</Data>

          <Data Name="MciStat">0x9000000000020151</Data>

          <Data Name="MciAddr">0x0</Data>

          <Data Name="MciMisc">0x0</Data>

          <Data Name="ErrorType">9</Data>

          <Data Name="TransactionType">0</Data>

          <Data Name="Participation">256</Data>

          <Data Name="RequestType">5</Data>

          <Data Name="MemorIO">256</Data>

          <Data Name="MemHierarchyLvl">1</Data>

          <Data Name="Timeout">256</Data>

          <Data Name="OperationType">256</Data>

          <Data Name="Channel">256</Data>

          <Data Name="Length">928</Data>

          <Data Name="RawData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ata>

        </EventData>

      </Event>