1 Reply Latest reply on Dec 23, 2015 1:13 PM by jonathan_intel

    Intel SSD 535 series cannot detect when Windows 10 operating system reboot (SSD FW already upgrade to RG21)

    Reslin

      Hi

       

      This problem is random occur, when system reboot will show "a disk read error occurred ,Press Ctrl+Alt+Del to restart"

      Or system stop working at Windows logo ,as below picture

      相片 2015-12-23 08 51 09.jpg相片 2015.jpg

       

       

      And I found this website have information for Intel 530/535 SSD have same issue ,need to upgrade SSD Firmware to the 2.0.14

      Intel Fixes DevSleep Issue for Its 530 and 535 Solid-State Drive Series

       

      But my SSD Firmware already upgrade to latest version ,via Firmware update tool box (V3.3.3),currently SSD Firmware is RG21 ,

      But problem is still random occur

      Download Intel® Solid-State Drive Toolbox

      Download Intel® Solid-State Drive Firmware Update Tool

       

      Should I downgrade SSD Firmware to the 2.0.14 ?

      Any ideas or advice what to do?