Intel driver update utility does not seem to be fixing my problems?

[LSHAW1]

I need a current GPU driver to use Adobe Illustrator. I have run the update utility twice (each time it gave me the same update as if I had not just installed it yesterday). Adobe illustrator still saying I can not use GPU performance???

[Amy_C_Intel]

Hello, kelsey:

Could you please provide us with the following information:

• CPU model.
• Computer model.
• Operating system.
• Driver version installed and the driver version that you are trying to install.
• Adobe illustrator version.
• Please add a picture of the error message that you are receiving.

Regards,

Amy.

[LSHAW1]

let me know if these screen shots are missing any of the requested info...

[Amy_C_Intel]

Run all the updates for the Adobe Illustrator and try to install the driver one more time https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT- Download Intel® HD Graphics Driver for Windows® 7*, 8.1*, 10 (3rd Gen & BYT).