Regarding the wrieless adapter, could you tell us what driver version you were using?
Does this issue occurs only with this specific network?
Have you check for any possible BIOS updates?
Is this occurring after an update?
Could you send us the dump files?
My Dell Venue 11 Pro tablet (7140 model) is updated to the latest bios
Running Windows 10 Pro - 64bit; latest updates via windows update. Installed McAfee livesafe. The tablet was imported from the USA, but is in use in the Netherlands.
Current wifi driver version is 126.96.36.199 (3 november 2015). Good performance both at work and home.
The BSOD/crash (in netwtw02.sys) occurs only at work, not at home. Rarely use my tablet elsewhere then office and home. I get the crash as I get connected to a new access-point There are many access points in our office (large building). We use client certificates to connect to the wifi network. I tried several driver versions in recent months, also resetted windows 10 twice but the BSOD is there again immediate. Today it crashed again.
I can recall that I had access to another SSID using a personal login+password and didn't have those issues. This wifi network was dismantled this summer and was only available in a small part of the office but had a desk there.
Yes I might be able to send the dump files but please assist how.
Could you provide us the router brand and model as well as the type of authentication certificates you are using.
Please intel, fix this asap.
Alienware 17 R3 laptop.
GTX 980M with 4GB GDDR5
16GB Dual Channel DDR4 at 2133MHz
256GB PCIe SSD (Boot) + 1TB 7200RPM SATA 6Gb/s (Storage)
500GB Samsung Evo 850 SSD.
Intel AC 7265 with latest driver.
I noticed my system has been crashing frequenly for the past few days. BSOD (netwtw02.sys).
In addition. I notice that browsing the internet speed seems a little slower too.
Please intel, release new driver to fix this.
I have to plug my laptop to Ethernet to prevent system crashing.
Which drivers do you have currently installed amd what is your OS? Intel recommend that you check with your computer manufacturer first in order to obtain the latest drivers.
As a second option, you can try the generic drivers found in our dowload center for this wireless adapter: Drivers & Software
i was running with latest driver 18.30.0. BSOD and I have to downgrade to 18.21. My system is running fine with 18.21. Please fix your 18.30 driver.
Thank you for your valuable feedback. Our engineering department is already working on it in order to improve it. Let us know if you have any other questions.
I have the same problem my system is windows 10 64bit and the latest version, my hardware is T450s with AC 7265, always with blue screen and I cannot tolerant any more for that.
the blue screen always with netwtw02,sys i have no idea how to solve it.
It is often happen when I use the eduram web in the school, could you please solve that problem?
I have the same problem when i use the 18.21, the blue screen has any solution?
try even earlier version?
I find the 18.30 version is better than the 21, but the blue screen probability is become much less, but it still exists.
did you uninstall 18.3 correctly? download 18.30 from intel. go to device manager and choose uninstall intel driver. reinstall with 18.21. this 18.21 has been perfect for me. a month so far with bsod
I used a workaround and that is shutting down windows and rebooting again when i relocate in the office for the next meeting. Then i never had a crash. Only when getting out of sleepmode and changed location in the office building it occurred. This however occurs minutes later after leaving the sleepmode, not immediately. Also most of the time, not every time (say 8 out of 10 i got this BSOD).
I installed the latest Wifi Drivers version 188.8.131.52 (dated 22 december 2015) a few days ago, and they look more stable and didn't give me a BSOD yet.
I only find the 18.30.0 on the intel official website.