0 Replies Latest reply on Dec 18, 2015 6:05 PM by helpthisisapain

    My compute stick won't boot

    helpthisisapain

      Help!

       

      I have 2 compute sticks...the usage model is awesome...one works and the other doesn't, help!  A week ago, there was some system update that didn't happen correctly.  It got to a screen that said it was updating, please wait and don't reboot while waiting.  After waiting about 6 hours, I decided something was stuck, so I held the power button and rebooted.  Since then, i cannot get it to boot correctly.  First, I got to a menu that said I needed to press some button to go to a menu, and it looped there for awhile.  Then, I got it booted, but stuck such that I couldn't click anything.  After several press and hold power button reboots, now I can't even get it to turn on period.  I press the power button and nothing.  It's like the product is dead.  i can't reset to factory settings or anything because I can't even get it to turn on. ideas?