8 Replies Latest reply on Dec 24, 2015 12:41 PM by MotorBicycle

    Intel Graphics Issue


      Note: I am running an Acer Aspire V 15 Touch V3-5272PG-56CY

      Processor: Intel Core i5-4210U

      RAM: 8GB DDR3

      Operating System: Windows 10 64-Bit



      Last night, before I headed to bed, I logged into RIFT. I once tabbed out of it as it was closing, and it bluescreened my computer, but I've learned my lesson. Anyhow, I closed the game and headed off to bed. I turned on my computer in the morning, and it was surprisingly slow. That was not a problem, or so I thought. Right when I got to the login screen, I noticed a problem; there were artifacts appearing everywhere on my screen. I tried to log in anyway, but my computer crashed. I thought a reboot would help, but it didn't. It continued to display artifacts, and on occasion, bluescreen. I tried to pinpoint the issue, and after about an hour of poking around, I realized it was my Intel Integrated Graphics. I rely on this to run my computer, while my NVIDIA 840M handles my games.


           When I disable the integrated graphics, the problem ceases, but Window's native graphics are slow and unstable. They are not comfortable to use at all, and I'm having trouble typing this right now. I have uninstalled my drivers on both chips, reinstalled them, etc. etc. I cannot access the Nvidia control panel without the intgrated graphics being enabled. My question is, how can I fix this problem? I have seemingly tried every conceivable solution. The I ran the Intel Diagnostic Tool, and nothing came up. Is there anything I'm missing?


      Artifacts when Intel Integrated Graphics are enabled.


      No artifacts when graphics are disabled