1 Reply Latest reply on Dec 16, 2015 2:08 PM by EstebanC_Intel

    Displayport/HDMI dual monitor not working.




      I am an

      HP Elitedesk 800 G1 SFF,

      Intel Core i7 4770 CPU @ 3.40GHz 3.4 GHz with Intel

      HD graphics 4600,

      1 x VGA

      2 X Displayports.

      Monitors: Samsung S22E310H(Monitor 1) + ViewSonic VA2246m-led (Monitor 2) +


      I have connected M1 with an Insignia Displayport/HDMI converter to the HDMI port on the monitor. and M2 with a VGA/VGA cable.

      M2 seems to work just fine but M1 has a black screen.  Both monitors are detected by the PC as they do show when i go to screen resolution.

      FYI M1 is set as screen #1 and M2 as screen #2, however, when i try to switch this around through the Intel HD Graphics control panel, it won't let me apply this settings.


      Does anybody have any ideas of how to make this work?



        • 1. Re: Displayport/HDMI dual monitor not working.

          Hello ubxssangz:


          Thank you for contacting the Intel Communities.


          I would like to know if you are using the latest drivers from the OEM.


          Also, if possible, test the system with a straight connection (DP to DP), converters may affect the performance of the signal.


          In the Graphics panel you should see, expand, clone, or output to- options, make sure you select the desired option.



          Esteban C