4 Replies Latest reply on Dec 23, 2015 8:08 AM by allan_intel

    Intel Graphics 6100 can't Play Assassin's Creed Syndicate?

    xbromamen

      The title says it all. When i play AC Syndicate, it just keep force closing with ACS.exe stopped working after save icon. First, it said my graphic card is outdated so i had to update the driver, and no single warning pop up, but i still cant made it to main menu.

        • 1. Re: Intel Graphics 6100 can't Play Assassin's Creed Syndicate?
          allan_intel

          Which version of Windows do you have?

          Can you attach any pictures of error messages?

           

          Allan.

          • 3. Re: Intel Graphics 6100 can't Play Assassin's Creed Syndicate?
            NOPOWER

            Capture.PNG

             

            Capture.PNG

             

            Log Name:      Application

            Source:        Application Error

            Date:          12/22/2015 3:57:52 PM

            Event ID:      1000

            Task Category: (100)

            Level:         Error

            Keywords:      Classic

            User:          N/A

            Computer:      NUCi7.***.***

            Description:

            Faulting application name: ACS.exe, version: 0.0.0.0, time stamp: 0x56715761

            Faulting module name: ACS.exe, version: 0.0.0.0, time stamp: 0x56715761

            Exception code: 0xc0000005

            Fault offset: 0x0000000001e96ac0

            Faulting process id: 0x16bc

            Faulting application start time: 0x01d13cfb3b430daf

            Faulting application path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Syndicate\ACS.exe

            Faulting module path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Syndicate\ACS.exe

            Report Id: aec37c70-c890-4c03-827a-e9c16bd75e1e

            Faulting package full name:

            Faulting package-relative application ID:

            Event Xml:

            <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

              <System>

                <Provider Name="Application Error" />

                <EventID Qualifiers="0">1000</EventID>

                <Level>2</Level>

                <Task>100</Task>

                <Keywords>0x80000000000000</Keywords>

                <TimeCreated SystemTime="2015-12-22T20:57:52.558748300Z" />

                <EventRecordID>4256</EventRecordID>

                <Channel>Application</Channel>

                <Computer>NUCi7.***.***</Computer>

                <Security />

              </System>

              <EventData>

                <Data>ACS.exe</Data>

                <Data>0.0.0.0</Data>

                <Data>56715761</Data>

                <Data>ACS.exe</Data>

                <Data>0.0.0.0</Data>

                <Data>56715761</Data>

                <Data>c0000005</Data>

                <Data>0000000001e96ac0</Data>

                <Data>16bc</Data>

                <Data>01d13cfb3b430daf</Data>

                <Data>C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Syndicate\ACS.exe</Data>

                <Data>C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Syndicate\ACS.exe</Data>

                <Data>aec37c70-c890-4c03-827a-e9c16bd75e1e</Data>

                <Data>

                </Data>

                <Data>

                </Data>

              </EventData>

            </Event>

            • 4. Re: Intel Graphics 6100 can't Play Assassin's Creed Syndicate?
              allan_intel

              Thanks for the information but I see that this issue is not caused by the graphics driver, the source is an application error. Please check with Ubisoft for patches or updates.

               

              Allan.