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Fullscreen apps crashes - Win10 x64, i7-5500U

LS5
Beginner
1,677 Views

Hi,

I have problem with old apps using DirectDraw and working in fullscreen.

DosBox with default settings is also affected - returns the same error.

Always there is an appcrash (reading from address 0x0000000000000000) in file.

When I look on memory maps, it is the igdumdim32.dll (in function GTPIN_IGC_PrepareForGTPin)

My device is Lenovo Z51-70 with Windows 10 x64. It has i7-5500U and AMD M375 GPU.

My driver is 15.40.10.64.4300 (I also tried older versions, and this suplied by Lenovo - 15.40.4.1.64.4268).

All these games start working when I uninstall Intel driver (but it is not the solution).

What can I do about it?

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LS5
Beginner
493 Views

OK, I managed to solve the problem.

I started Display Driver Uninstaller, deleted both AMD and Intel drivers; rebooted Windows.

Then installed 20.19.15.4331 version of Intel driver, 15.11.1 version of AMD driver and everything started working!

Problem is solved

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2 Replies
LS5
Beginner
494 Views

OK, I managed to solve the problem.

I started Display Driver Uninstaller, deleted both AMD and Intel drivers; rebooted Windows.

Then installed 20.19.15.4331 version of Intel driver, 15.11.1 version of AMD driver and everything started working!

Problem is solved

Amy_C_Intel
Employee
493 Views

Hello Lukasz.SM:

Thank you for sharing your outcome. I'm glad that you were able to resolve your issue.

Regards,

Amy.

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