8 Replies Latest reply on Dec 26, 2015 12:59 AM by Cesar Badilla

    : STCK1FCA32W Win 10 Update failure


      RE: STCK1FCA32W

      After failed attempts to upgrade to Windows 10, I downloaded the ISO file and all went well until I entered the region and time zone details. 

      It is now stuck on a "Just a Moment" screen.

      Subsequently I upgraded the BIOS from 18 to 31 but after reboot, the same "Just a Moment" screen appears.

      I can boot "Safe Mode with Command Prompt" but nothing else.


      Any suggestions?