1 Reply Latest reply on Dec 11, 2015 3:36 PM by aleki_intel

    Dual Band Wireless-AC 3165 stops working after comgin back from sleep mode on Windows 10

    JoeG2015

      I am running Windows 10 on a new factory HP Envy desktop that came with the Intel wireless 3165 chipset. I have downloaded the latest drivers as of 12/11/2015 version 18.21.0.2 dated 9/24/2015.

       

      The wifi adapter otherwise works fine but when the computer goes into sleep mode, the wifi adapter stops working when the computer wakes up. I have to manually go to the adapter settings, disable, and enable. It then connects to wifi and continues to work properly. Obviously this is a problem and needs to be fixed. Any ideas on what could be causing it?

       

      thanks