2 Replies Latest reply on Dec 14, 2015 12:09 PM by snowpine

    NUC5i3MYHE Not Booting

    NukedNuc

      Hello,

       

      My NUC is not responding to power button presses at all. This morning the NUC was in sleep mode, so I pressed the power button in attempt to wake it (very new to this computer). It immediately shut off and is not responding to anything.

       

      I have tried changing the outlet, powering with/without connected to a monitor, unplugging all USB devices, holding the power button for an extended time but nothing seems to happen no matter what I try. I do not hear a fan or any other noises. There is a green light on inside the NUC that I can see through the vent.

       

      Any assistance would be appreciated.

       

      Thanks.