1 Reply Latest reply on Dec 11, 2015 10:40 AM by Amy_Intel

    hd 4600 Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz


      I have now got a number of times a BSOD and an error Video TDR Failure (igdkmd64.sys).

      My machine then says it is checking ... and then restarts.

      I am running two additional screens and each time it happened I was using AutoCad 2016 (an Autodesk Product).

      Computer Details:


      - HP ProBook 450 G1

      - Windows 10 Enterprise 64-bit

      - Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz

      - 8GB System Memory

      - Intel(R) HD Graphics 4600

      - Intel(R) Processor Graphics  -  Intel Corporation  -


      Can anyone help with this problem Please...?

      Many thanks