Thank you for joining the Intel communities.
I sorry for the problem you have experienced with the Intel RealSense Camera R200.
Could you please provide us with the model of you computer?
Please see some Tips for Interacting with the Intel® RealSense™ Camera F200
Please download the latest driver here:
I have Lenovo (model: 10AL000XUS). I have upgraded to Windows 10.
In this case, I recommend updating the chipset driver, the graphics driver and all of the latest drivers for this computer based on the model you have and Windows 10. This is the link I found for your drivers.
NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Please restart your PC every time you install a driver and make sure Windows is up to date, also I would recommend contacting Lenovo to do a BIOS update to the latest version in your system or to check for a new BIOS version.