4 Replies Latest reply on Dec 9, 2015 4:05 PM by mikec_intel

    I just installed a intel TS13X Liquid cooling solution. Overheating??

    zen221

      On a intel DP55KG extream mobo with an intel core i7 cpu 860. When I turn on the computer I get overheat warning beeps, when I press the reset button the computer starts with message ( The processor was shutdown due to overheating) while running temp is @ 30 degrees celsius. Is the some kind of delay for the pump to start?

        • 1. Re: I just installed a intel TS13X Liquid cooling solution. Overheating??
          mikec_intel

          Hi zen221,

           

          The BXTS13X Liquid Cooling Thermal Solution is fully compatible with the processor. Please verify if it is properly attached to your motherboard according to the information below.

          Desktop — BXTS13X Liquid Cooling Thermal Solution Installation Instructions

           

          The processor and motherboard support memories of DDR3 1066/1333/1600MHz.

          The pump of the liquid cooling starts working since the beginning, touching the top of the pump, you can feel the water moving.

           

          Regards,
          Mike C

          1 of 1 people found this helpful
          • 2. Re: I just installed a intel TS13X Liquid cooling solution. Overheating??
            JFFulcrum

            Check the power to TS13X, try different connector.

            • 3. Re: I just installed a intel TS13X Liquid cooling solution. Overheating??
              zen221

              It is working the problem is when I first turn on the computer I get the overheating beeps, if I press the reset button the computer it starts. If I do a soft reset it starts normally. If I power off and turn it back on the issue is there again. I've had this motherboard and processor for a few years now. I was using a corsair H100i until it stopped responding to it's software. Corsair suggested a replacement but I decided to use the TS13X. I tested the processor with "Intel Processor Diagnostic Tool 64bit\Win-IPDT64.exe" it passed everything. I was on chat with Intel support and the conclusion that we came to other than testing the processor and updating the BIOS was to reseat the memory and then try to reseat the processor. 

              ---------------------------
              --- Testing Processor 1 ---
              ---------------------------


              --- IPDT64 - rev  2.20.0.0.W.MP ---


              --- Start Time: 12/07/2015 13:05:16---


              --- Skipping Config ---


              --- Reading CPU Manufacturer ---

              Expected --> GenuineIntel
              Detected --> GenuineIntel
              Found --- Genuine Intel Processor ---

              --- Temperature Test ---

              Temperature Test Passed!!!


              Temperature = 58 degrees C below maximum.


              --- Reading Brand String ---

              Detected Brand String:
              Intel Core i7          860   2.80GHz


              Brand String Test Passed!!!


              --- Reading CPU Frequency ---

              Expected CPU Frequency is --> 2.80


              Detected CPU Frequency is --> 3.29229

              CPU Frequency Test Passed!!!

              Expected frequency - The highest frequency at which the tested processor was manufactured to operate
              Detected frequency - The frequency at which the tested processor is currently operating
              Power management modes can create marginally higher or lower detected frequency
              than expected frequency. Small variations in clock frequencies are common.

              --- FSB NOT Supported on this Processor ---


              --- Running Base Clock test ---


              Detected Base Clock --> 137
              Base Clock test Pass ---
              ..QPI rate Test not supported..
              ..Skipping QPI rate Test..

              Skipping QPI rate Test


              --- Running Floating Point test ---


              Million Floating Points per Second, MFLOPS --> 374.4
              Floating Point Test Pass ---

              --- Running Prime Number Generation Test ---


              Operation Per Second--> 5.31663e+006
              Prime Number Generation Test Pass ---

              --- Reading Cache Size --- 

              - Detected L1 Data Cache Size --> 4 x 32
              - Detected L1 Inst Cache Size --> 4 x 32

              - Detected L2 Cache Size --> 1024
              - Detected L3 Cache Size --> 8192


              Cache Size Test Passed!!!


              --- Determining MMX - SSE capabilities ---


                 --- CPU FEATURES DETECTION FOR ---
                           ---        MMX SSE       ---
              MMX   - MMX Supported --> Yes
              SSE   - SSE Supported --> Yes
              SSE2   - SSE2 Supported --> Yes
              SSE3   - SSE3 Supported --> Yes
              SSSE3   - SSSE3 Supported --> Yes
              SSE4.1   - SSE4.1 Supported --> Yes
              SSE4.2   - SSE4.2 Supported --> Yes
                --- MMX SSE - capabilities check complete ---

              MMX Test Result --- PASS
              SSE Test Result --- PASS
              SSE2 Test Result --- PASS
              SSE3 Test Result --- PASS
              SSSE3 Test Result --- PASS
              SSE4.1 Test Result --- PASS
              SSE4.2 Test Result --- PASS
              MMX SSE Testing Passed !!

              --- Determining AVX AES PCLMULQDQ capabilities ---


                 --- CPU FEATURES DETECTION FOR ---
                          --- AVX/AES/PCLMULQDQ ---
              AVX   - Advanced Vector Extensions Supported --> No
              AVX OS Support   - AVX Operating System Supported -->  No ---> No Test Required
              AES   - Advanced Encryption Standard Supported --> No ---> No Test Required
              PCLMULQDQ  - Polys Carry-Less Multiply Supported --> No ---> No Test Required
              --- AVX AES PCLMULQDQ capabilities check complete ---

              AVX Compare Test Result --- Not Tested
              AES Test Result --- Not Tested
              PCLMULQDQ Test Result --- Not Tested
              No AVX AES PCLMULQDQ Tests required

              --- Reading Memory Size ---


              Detected Memory Size is --> 8.00GB


              --- Integrated Memory Controller Stress Test ---


              --- Integrated Memory Controller Stress Test Pass!!! ---


              Integrated Memory Controller Test Pass!!!


              Chipset          : Intel(R) P55 Chipset
              Chipset Stepping : B2

              No device connected to PCI-to-PCI Bridge Controller

              1 device connected to PCI Express Port 1
                 1 : SB Recon3D PCIe Audio Controller

              1 device connected to PCI Express Port 8
                 1 : Standard Dual Channel PCI IDE Controller

              1 device connected to SATA Controller 1
                 1 : WDC WD5000AAKS-00A7B2 ATA Device

              2 device connected to SATA Controller 2
                 1 : WDC WD10EZEX-60M2NA0 ATA Device
                 2 : TSSTcorp DVD+-RW TS-H653A ATA Device

              6USB devices detected
                 1 : USB Composite Device
                 2 : NVIDIA Stereoscopic 3D USB controller
                 3 : USB Composite Device
                 4 : Xbox 360 Controller for Windows
                 5 : USB Input Device
                 6 : 802.11n USB Wireless LAN Card

              --- Platform Controller Hub Test Completed!!! ---


              ..
              ..Query 3..
              ..
              --- Querying for Intel(R) Integrated Graphics Device (IGD) ---
              ..Intel(R) Integrated Graphics Device not supported on this processor..
              ..Skipping Intel(R) Integrated Graphics Device Presence Test..
              ..

              --- CPU Load ---


              --- Load Level = 8


              CPU Load Passed!!!


              --- Temperature Test ---

              Temperature Test Passed!!!


              Temperature = 47 degrees C below maximum.


              --- Test End Time: 12/07/2015 13:09:16---

              System Information
              ------------------
              Processor Name: Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz
              Processor Information: Intel64 Family 6 Model 30 Stepping 5
              Number of Physical Cores: 4
              Number of Logical Cores: 8
              Installed System Memory: 8 GB
              Operating System: Microsoft Windows 10 Home 64-bit
              Graphics Information: NVIDIA GeForce GTX 960
              System Product: DP55KG
              System BIOS: KGIBX10J.86A.5936.2011.0630.2250

              • 4. Re: I just installed a intel TS13X Liquid cooling solution. Overheating??
                mikec_intel

                Hi zen221,

                 

                It is necessary to narrow down the issue first. Your processor is over clocked now. According to Intel® Processor Diagnostic Tool.
                --- Reading CPU Frequency ---
                Expected CPU Frequency is --> 2.80
                Detected CPU Frequency is --> 3.29229

                 

                Please change BIOS settings to default, Processor Base Frequency is 2.8GHz (4 Cores), Let see the behavior. Over clocking produces random issues.

                 

                Regards,
                Mike C