i am so angry my title doesn't make sense, and i cant edit it, nor can i edit my comments (jesus christ intel). i meant to say i cannot use add on graphics
ah, the edit button underneath the useless popup dialog asking if i want it to not pop up. this is very nearly the worst designed support website i have ever seen
I understand your situation, I would like to assist you with this matter even though you stated that this post is more like a feedback, if you would to be assisted could you please fill out the following form Default level information for reporting Graphics issues and post it here, make sure to follow closely all the instructions in order to narrow the issue.
Answers (N/A if not applicable)
Provide a detailed description of the issue
random BSOD/your computer ran into a problem/ screen freeze reinstalling intel drive causes Nvidia card to become unrecognizable to nvidia drivers
Does it fail every single time, or only sometimes?
If you can offer a % rate please do.
Brand and Model of the system.
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
stupid ******* switchable graphics, the very worst kind, and completely idiotic (why would i want to switch to inferior graphics on a 10lb laptop that is plugged in all the time?)
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
LFP=screen from laptop
EFP=panasonic TV, Benq projector
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
win 10 home
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
this causes my computer to freeze, but i can see there is no "information page" and the "information center" does not have this information.i have attached a picture
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
nvidia 359.06, any other nvidia driver
SW or Apps version used to replicate the issue.
anything run in windows 10, acronis boot disk runs fine (so it is not hardware)
Single display, clone, or extended (see note2 below).
single, extend or clone
Display resolution & refresh rate setting of each display (see note2 below).
1080 60, 1080 30, 1080 24
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
- use windows 10 for any task, including boot up
- the only way to get windows 10 to work at all is to do a 100% fresh install and never install nvidia driver, and thus never use my computer for anything other than what a 50$ tablet can do
it took me 4 hours and 2 fresh installs of windows to get this information. i also have a great many .dmp files, but you do not provide any way to upload them,
my computer runs fine if i prevent automatic downloads of the intel drivers (by NEVER CONNECTING TO THE INTERNET EVER, so clearly this is not acceptable). so even generic drivers are better than intel drivers. however, the nvidia installer cannot recognize the card without intel drivers installed.
Let me investigate this based on the information added, I will updating this thread.
Thank you for your patience, I'm still investigating your case, as soon as I have an answer I will let you know.
so you dont seem to be taking this very seriously amy. neither does your company. i just tried to install this : Download Intel® Graphics Driver for Windows 7/8.1* [184.108.40.20632], which EXPLICITLY SAYS THIS DRIVERS IS VALID FOR I7 4700MQ cannot be installed. it says "this computer does not meet the minimum requirements for installing this software.".
WTF amy? like i said, you have destroyed my laptop, costing me well over 1000$. i think you own me some answers.
That message indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer, however, you may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions: How to Manually Install a Driver in Microsoft Windows 8* or Windows...., these instructions should work on Windows® 10.
I have been running some tests based on your information and everything works fine from our end, maybe you could try updating your the Nvidia version to this version Drivers | GeForce and try to install the latest version from our site following the instructions mentioned above.
Have you tried contacting MSI in regard to this matter?