Thank you for contacting Intel. We would like to request for your adapter's details to check if you have the latest firmware version.
Run ethtool -i and post the results here.
ethtool -i enp2s0f0
firmware-version: 4.41 0x80001867 16.5.10
Thanks to Intel support guys, we're identified the issue, the supplier shipped Dell SKU versions of the card which is not supported by the generic update tool.
We'll be returning the cards to the supplier obtain genuine Intel retail parts.