Thank you for contacting Intel Communities.
I would like to provide you with some steps that you can perform to troubleshoot this issue:
1. Make sure you are using the latest BIOS version in your system.
2. If you are already using the latest BIOS version, perform a BIOS recovery to make sure all updates are installed.
3. Uninstall your Realtek driver, restart your system and let Windows install the drivers, connect a device to the jack after rebooting.
4. Do the same as step 3 but after reboot, install the drivers from the links below.
Latest BIOS: Download BIOS Update [WYLPT10H.86A]