1 Reply Latest reply on Jan 4, 2010 1:38 PM by mark_h_@intel

    Pro/1000 PT won't let PC boot

    jvh75021

      We installed a Pro/1000 PT adapter in a Dell Optiplex 760. After doing so the PC powered on by itself. Then the power clicked on and off continually every few seconds. The monitor did not light and the PC would not respond to F2 for bios. The board is model EXP19404PT, a quad adapter PCIe X4 in an X16 slot. I think the board is damaged but others say it is just the configuration.

       

      Your thoughts?

        • 1. Re: Pro/1000 PT won't let PC boot
          mark_h_@intel

          Your computer might have a newer version of PCI-Express*. The adapter you have was designed for PCI Express 1.0a and can keep some newer computers from booting. If that is your issue, newer quad port adapters are compatible. The Intel® Gigabit ET Quad Port Server Adapter, E1G44ET, is designed for PCI Express 2.0 and is your best choice for a quad port adapter.

           

          The Intel® PRO/1000 PT Quad Port Low Profile Server Adapter, EXPI9404PTL or XPI9404PTLBLK is designed for PCI Express 1.0a, but is compatible with version 2.0, so you could use this adapter.

           

          Another possibility would be a lack of system resources causing the computer to reboot. I have run into instances where I could not boot a server after adding another adapter unitl I changed BIOS settings to disable adapter PCI options. I cannot remember the exact BIOS setting description. This might be the configuration options that the others were talking about.

           

          I hope this helps.

           

          Mark H