Thank you for joining the Intel communities.
I downloaded the driver to see if I get the same result with this driver but I did not have any problem installing the Nuvoton* Consumer Infrared (CIR).
I’m using the latest BIOS version 0350 and also I have Windows up to date and every driver installed in this system.
Please try downloading the driver again from this website:
Just to let everyone know. I got my NUC replaced and now everything is working fine. Either I had a broken Intel NUC or that the BIOS updating/reverting made something fail. Last BIOS I tried was 350 and there are newer versions available and maybe those would have fixed the problem but I got mine replaced before Intel released those versions.
Follow this process:
- Upgrade to the latest BIOS. I recommend that you do so using the Recovery Method (documented here: Intel NUC BIOS Recovery Update Instructions).
- On subsequent boot, use F2 to enter BIOS Setup (Visual BIOS).
- Use F9 key to have BIOS Configuration set to defaults.
- Make only those changes to the BIOS configuration that are absolutely necessary for you to boot (boot order, UEFI configuration, etc.).
- Exit from BIOS Setup saving the BIOS configuration.
- Boot into Windows.
- Uninstall the CIR driver.
- Do a Shutdown-Reboot.
- Install the CIR driver using the appropriate package downloaded from the Download Center.
This should result in the driver installing properly...
Hope this helps,