4 Replies Latest reply on Feb 9, 2016 1:49 PM by ivanu_intel

    NUC5i5RYH - Can't find CIR device when installing driver

    Jojje

      Brand new NUC5i5RYH (BIOS 249) and installed Windows 10 Pro x64. I try to install the latest driver for the IR Infrared (Infrared: Nuvoton* Consumer Infrared (CIR) Driver for Intel® NUC 2.11.1009) and get the following error:

      IR-problem.PNG

      Checked BIOS and it's enabled:

      IR-BIOS.png

      I've installed all the other drivers from Downloads for Intel® NUC Kit NUC5i5RYH

       

      I've tried the installer, and also the silent installer that is included in the download. There's also on Unknown Device in the device manager that might be the IR (Hardware Ids says ACPI\VEN_PNP&DEV_0530) but if I try to manually update the drivers for this device and point to the silent install directory, it says "Windows could not find driver software for your device":

      IR-Device.png

       

      Any ideas?

       

      Worth mentioning (since I was reading NUC5i5RYK CIR - Can't find device!! post) is that I initially upgraded BIOS to 350 but since this failed install of Windows 10 at all (see other posts) I did reinstall BIOS 249.