My Dell has been very problematic with browser pages since win10. All you tube vid above 720p and flash video stutters to the extreme. Scrolling, typing words, or clicking is also slugish
Answers (N/A if not applicable)
Provide a detailed description of the issue
Video Stutter in all browsers. Tried resetting all defaults in browsers no change. No issue with LAN or ISP bandwidth.
Does it fail every single time, or only sometimes?
All the time in every browser
Brand and Model of the system.
Dell inspiron 7548
Hybrid or switchable graphics system?
Switchable graphics. AMD R7 m270
Make and model of any Displays that are used to see the issue (see note2 below).
Laptop panel 4k screen
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
All internal hardware
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
AMD R7 m270 Driver 5.201.1101.0
Intell 5500 18.104.22.16800
SW or Apps version used to replicate the issue.
Chrome, Firefox, edge
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
60FPS and 48FPS
AC or DC mode, i.e. is power cable plugged in or not?
AC mode and DC mode. All settings to be set for best performace
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
Hope there is the right information to aid me.