If you enter the BIOS does the video stay on? Does it appear "flaky" in the BIOS? Assuming you're running Windows, what do you get if you try to enter Safe Mode?
Hi Jason, yes the BIOS has the little white horizontal flecks (flaky) while its open. after the BIOS or if i dont open BIOS i get the intel NUC screen with press F2 for BIOS etc then the screen goes blank and i cant see anything at all, so no I cannot get the OS to boot into safemode because i cant see anything after Bios
What version of Windows are you running? If it's 7, you should be able to just start hitting F8 when you see the boot screen. If you catch it just right, it will bring up the Safe Mode screen.
But let me see if I have a clear picture:
- You get the same behavior on DisplayPort and HDMI
- You see it in the BIOS screen as well
- You've tried multiple cables and still have the issue
That does sound like a hardware problem. Have you tried different RAM? Or your RAM sticks one at a time? The NUC uses shared RAM so it's worth a shot. I strongly recommend you try yet another cable just to be 100% sure, but it seems you may have a bad unit.
This machine runs windows server 2012 R2, like i said it has worked fine in this exact configuration for months as it is used to reroll sccm builds. I have actually solved this issue, I went and bought another mini HDMI to HDMI cable which i can now get a full display out of, but upon further testing it appears that the Mini display port on the NUC is now faulty, I have tested on 2 different mini DP adaptors and they both give the same issue. The other mini hdmi to hdmi cable that i used for initial testing was faulty too. So now whats the deal about getting the Mini DP port fixed on the NUC?
Thank you for joining the Intel communities.
In this case, you have done pretty much all troubleshooting necessary to determine the unit is defective.
Maybe you could try removing the BIOS jumper from the motherboard and see if you have problems accessing the BIOS like that.
If the issue persists you can request warranty replacement for the unit at the following link: