Unfortunately there are no drivers available from our site for graphics controller under Windows® 10 since it is not supported, note the picture below;
At this stage should be able to get the driver from Windows Update.
Have you tried to update the BIOS in order to check if the issue persists on Windows® 8?
For further reference Graphics Drivers — Supported Operating Systems.
Thanks for your reply Amy.
From factory this laptop came with Windows 8, I had a failed hard drive which I replaced and reinstalled windows 8 however this is when my graphics troubles started. I have updated to the latest bios, tried windows 7, 8 and 10 all with the same issue only once the drivers are installed. Without the driver it works okay other than bad resolution.
I have tried both the original drivers from acer, as well as downloading directly from Intel and Windows update. This is doing my head in
Any other ideas? Thank you
Try the following;
With your laptop display try to enter the BIOS, once there let me know if there is any issues with the video or anything. Then do that again but with the external monitor through the HDMI or any other video port available and again let me know if there is any issue with the video.