3 Replies Latest reply on Dec 4, 2015 2:22 PM by mikec_intel

    Intel core i5-4210U driver won't install

    Viper_Z

      I have recently tried to update the driver for my intel processor, but i can't get it to work...

      The driver update utility won't even detect the processor, whilethe processor detection utility will.

       

      Why can this be, and how could i fix it?

        • 1. Re: Intel core i5-4210U driver won't install
          mikec_intel

          Hi Viper_Z,

           

          It is necessary to review your system configuration. The only driver available for the processor is the graphics driver and it will be active if your laptop manufacturer enables the option in the BIOS. Intel® update utility provides with newer versions of active drivers.

           

          It could be your laptop is only using dedicated graphics from a third party such as, Nvidia or ATI.

           

          Go to device manager and check the option Display Adapter, it will tell you which graphics is working.

           

          Regards,
          Mike C

          • 2. Re: Intel core i5-4210U driver won't install
            Viper_Z

            Hi Mike

             

            I do have a Nvidia graphics card with dedicated graphics, but how does that affect if the pc thinks my driver is out of date or not?

             

            Regards

            Viper_Z

            • 3. Re: Intel core i5-4210U driver won't install
              mikec_intel

              Hi Viper_Z,

               

              It is possible to keep using the older graphics driver; however, the newer update might improve the performance. Now, our Intel® Update Driver Utility detected the processor and driver available (no matter if it is disable).

               

              I suggest you to visit your laptop support website and check if they have a newer graphics driver for Nvidia® video card.

               

              Regards,
              Mike C