Thanks for your reply! my problem is that I have already set the app auto start on the hw every time turned on the computer. And it is also successful to pair with my iPhone. But the mouse and keyboard do not work even though they are connected.
And I have to close the running app on the computer and restart the app. Is that normal? Because according to the user manual, it should be well function after they are connected. But I have to connect the phone and the computer twice!
I am a little bit confusing. Intel® Remote Keyboard is working properly as you said after restarting the system. This technology works with WI-FI.
Now, if you have a Bluetooth mouse and Keyboard connected to the stick using the internal Bluetooth card and you don’t want to synchronize them every time you turn the stick on, it is necessary to change the settings of your operating system.
Right click the Bluetooth icon (lower right side of your display) select Open settings, in the new window check the option “Allow Bluetooth devices to find this PC”.
Please, make sure you have your Windows® 10 up to date and the latest version 1.5.1 of Intel® Remote Keyboard.