3 Replies Latest reply on Nov 23, 2015 12:50 PM by allan_intel

    Unable to clear CMOS settings

    Brick

      I have a problem with a DH77KC board (latest BIOS 0110) - I cannot clear CMOS settings.

       

      When I press F9 in BIOS setup (maintenance mode) it asks me if I want to reset all settings to defaults. I click "Yes" and then the system hangs completely and I must do a hard reset after which settings are NOT reverted to defaults.

       

      After that I removed the CMOS battery and left it out for ~12h (PSU power switch was OFF). I was pretty sure that would clear the settings for sure but it DID NOT. Only the clock got reset.

       

      How do I clear CMOS settings completely on this board? Any ideas?

        • 1. Re: Unable to clear CMOS settings
          JFFulcrum

          BIOS settings actually stored not in CMOS on modern boards. Try to reflash MB from DOS-like environment with key /f in iFlash command.

          • 2. Re: Unable to clear CMOS settings
            N.Scott.Pearson

            Over the past 10 or so years, Intel has been working with the BIOS vendors to move away from CMOS parameter storage. CMOS parameter storage is unreliable; it is actually possible for CMOS to be corrupted, purposefully or inadvertently, from runtime environments (I once saw this happen (I will presume inadvertently) during a Windows Sound driver crash and blue screen). For the most part, the use of CMOS has been eliminated in modern BIOSs. It appears, however, that there are still a few places in the BIOS code where CMOS is still being accessed (the proof is in the fact that clearing CMOS does make a difference in some cases).

             

            JFFulcrum is correct. The one way to absolutely ensure that the BIOS configuration is completely reset is to reinstall the latest BIOS using the iFlash command with the "/f" flag on the command line. This forces the defaults to be installed as part of the BIOS update process. To do this, you must boot to DOS (MSDOS, PCDOS, FREEDOS, etc.) using a flash stick or something similar, however.

             

            You mentioned that the hang occurred while attempting to use F9 in BIOS Maintenance Mode (i.e, with BIOS jumper in the 2-3 position). Have you tried using F9 in normal BIOS Setup (i.e using F2 during normal boot)?

             

            ...Scott

            • 3. Re: Unable to clear CMOS settings
              allan_intel

              If you are still having issues with the board and you are still under warranty, please Contact Support

               

              Allan.