Are you following any guide to start using Cloud Analytics? Were you able to set the IoT Kit Agent correctly? If this is not the case, I would suggest you to start by that.
- Open a Serial communication session with your Galileo and enter the following command: iotkit-admin
Could you please tell me what message do you get? If possible, a picture would be great.
Also, I would suggest you to check this guide https://software.intel.com/en-us/intel-iot-platforms-getting-started-cloud-analytics.
Thanks a lot the problem was resolved.