6 Replies Latest reply on Nov 20, 2015 8:04 AM by allan_intel

    [Help requested] Graphic Update Help For Windows 7 Intel(R) HD Graphic Card


      Hello Intel Community; I'm not a Whiz at computers but have some average understanding and I've been having some issues with finding updates for my graphics card. (I don't even know if they exist.) I was wondering if I could get some help in either finding said update or at least having it clarified that there is none for what I'm asking. I was trying to play a game and got an error due to the lack of OpenGL support on my current Graphics driver; information here: http://prntscr.com/940l2h


      Using the Intel Utility unfortunately didn't garner any results because apparently, not brought to my knowledge until I became in possession of the computer. It has a "Custom" card installed and I'm unsure how to go about getting a driver update for it.




      I've been here already due to the message I received:

      Graphics Drivers — Error Message: Computer Manufacturer Graphics Driver Detected

      Following said steps I wound up to this location:

      Downloads for Intel® HD Graphics for Intel® Core™ Processors

      For as far as I could tell, that was where the proper installers were to be found, however Windows 7 didn't have anything other than drivers that has the header as "Graphics Media Accelerator Driver." I'm not entirely sure but I don't believe that is what I'm looking for so I thought I'd make an account and ask the community for help.



      From what I found online some sources said that the card could support up to OpenGL 2.1 with the proper updates however I could not find them unless the aforementioned would help. Dealing with a custom hardware however I thought it best to ask for a second opinion before installing things that might mess up other parts as the advisory troubleshootings I've already gone through disclaim several times throughout their information that they provide.

      If you need any other information feel free to ask here's a picture of my computer's basic stats:




      Thanks for any help I get and appreciate the time you put in if you do read this; take care everyone. ^_^