1 Reply Latest reply on Nov 18, 2015 12:32 AM by JFFulcrum

    Unable to extend Raid1 volume to full disk capacity

    Rudi-K

      Need help restoring RAID volume

      I have been working for a number of years with a Raid 1 volume, using two identical 1 TB hard drives. Recently one of the hard drives failed and as the capacity of 1 TB had almost been used I purchased two identical 4 TB drives. I rebuilt the Raid volume successfully from the one remaining good drive. At first the raid volume showed only a capacity of 953 GB, I was able to extend that to 1.7 TB. I have been unable to extend the raid volume to the full 3815 GB which the two drives have. In addition I am getting error 0xC8000247 which apparently is due to an outdated Raid driver. I have tried many times to download an updated driver from the Intel download site, but I am getting continuously an error message that this site is unavailable. I have included below a system report.

      I would very much appreciate help with restoring the full capacity of the raid volume and with the eradication of the error message 0xC8000247 which is associated with a “not genuine Windows 7” message. I am running genuine Windows 7 and have a key for that, but cannot run the Windows update.

       

      Many thanks in advance!

      Here is the system report:

      System Report

       

      System Information

      OS name:  Microsoft Windows 7 Ultimate

      OS version:  6.1.7601 Service Pack 1 7601

      System name:  DELL-XPS

      System manufacturer: Dell Inc.

      System model:  Studio XPS 8100

      Processor: GenuineIntel Intel64 Family 6 Model 30 Stepping 5 2.801  GHz

      BIOS:  Default System BIOS, DELL   - 20100708

       

      Intel® Rapid Storage Technology

      Kit installed: 9.5.0.1037

      User interface version: 9.5.0.1037

      Language:  English (United Kingdom)

      Intel RAID controller: Intel(R) ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID Controller

      Number of SATA ports: 5

      RAID option ROM version: 9.5.0.1037

      Driver version: 9.5.0.1037

      ISDI version: 9.5.0.1037

       

      Device Information

      Name:  Array_0000

      Size:  3,436 GB

      Available space:  0 GB

      Disk data cache: Enabled

      Number of volumes:  1

      Volume member: Volume0

      Number of disks:  2

      Array disk: WD-WMC5D0D56CW5

      Array disk: WD-WMC1F0E8CXC2

       

      Name:  Volume0

      Status:  Normal

      Type:  RAID 1

      Size:  1,718 GB

      Data strip size:  64 KB

      Write-back cache: Disabled

      System volume: Yes 

      Initialized:  Yes 

      Verification errors found: 19

      Blocks with media errors: 0

      Physical sector size: 3072 Bytes

      Logical sector size: 512 Bytes

      Parent array: Array_0000

      Number of disks:  2

      Array disk: WD-WMC5D0D56CW5

      Array disk: WD-WMC1F0E8CXC2

       

      Disk on port 0

      Port location: Internal

      Status:  Normal

      Usage:  Array disk

      Size:  3,815 GB

      Serial number: WD-WMC5D0D56CW5

      Model:  WDC WD4003FZEX-00Z4SA0

      Firmware:  01.01A01

      System disk:  No

      Password protected: No

      Disk data cache: Enabled

      Native command queuing: Yes 

      SATA transfer mode: Generation 2

      Physical sector size: 3072 Bytes

      Logical sector size: 512 Bytes

       

      Disk on port 1

      Port location: Internal

      Status:  Normal

      Usage:  Array disk

      Size:  3,815 GB

      Serial number: WD-WMC1F0E8CXC2

      Model:  WDC WD4003FZEX-00Z4SA0

      Firmware:  01.01A01

      System disk:  No

      Password protected: No

      Disk data cache: Enabled

      Native command queuing: Yes 

      SATA transfer mode: Generation 2

      Physical sector size: 3072 Bytes

      Logical sector size: 512 Bytes

       

      Disk on port 2

      Port location: Internal

      Status:  Normal

      Usage:  Unknown

      Size:  0 GB

      Serial number: K979C4J5139

      Model:  HL-DT-ST BD-RE  BH30N

      Firmware:  A102

      System disk:  No

      Password protected: No

      Disk data cache: Disabled

      Native command queuing: No

      SATA transfer mode: Generation 1

      Physical sector size: 0 Bytes

      Logical sector size: 0 Bytes

       

      Disk on port 3

      Port location: Internal

      Status:  Normal

      Usage:  Unknown

      Size:  0 GB

      Serial number: R4606GASC9202500

      Model:  TSSTcorp DVD+/-RW TS-H653G

      Firmware:  DW10

      System disk:  No

      Password protected: No

      Disk data cache: Disabled

      Native command queuing: No

      SATA transfer mode: Generation 1

      Physical sector size: 0 Bytes

      Logical sector size: 0 Bytes

       

      Empty port

      Port:  5

      Port location:  External

       

      -------------------------------------------------

      System Report

       

      System Information

      OS name:  Microsoft Windows 7 Ultimate

      OS version:  6.1.7601 Service Pack 1 7601

      System name:  DELL-XPS

      System manufacturer:  Dell Inc.

      System model:  Studio XPS 8100

      Processor: GenuineIntel Intel64 Family 6 Model 30 Stepping 5 2.801  GHz

      BIOS:  Default System BIOS, DELL   - 20100708

       

      Intel® Rapid Storage Technology

      Kit installed: 9.5.0.1037

      User interface version: 9.5.0.1037

      Language:  English (United States)

      Intel RAID controller: Intel(R) ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID Controller

      Number of SATA ports: 5

      RAID option ROM version: 9.5.0.1037

      Driver version: 9.5.0.1037

      ISDI version: 9.5.0.1037

       

      Device Information

      Name:  Array_0000

      Size:  3,436 GB

      Available space:  0 GB

      Disk data cache: Enabled

      Number of volumes:  1

      Volume member: Volume0

      Number of disks:  2

      Array disk: WD-WMC5D0D56CW5

      Array disk: WD-WMC1F0E8CXC2

       

      Name:  Volume0

      Status:  Normal

      Type:  RAID 1

      Size:  1,718 GB

      Data strip size:  64 KB

      Write-back cache: Disabled

      System volume: Yes 

      Initialized:  Yes 

      Verification errors found: 19

      Blocks with media errors: 0

      Physical sector size: 3072 Bytes

      Logical sector size: 512 Bytes

      Parent array: Array_0000

      Number of disks:  2

      Array disk: WD-WMC5D0D56CW5

      Array disk: WD-WMC1F0E8CXC2

       

      Disk on port 0

      Port location: Internal

      Status:  Normal

      Usage:  Array disk

      Size:  3,815 GB

      Serial number: WD-WM

      Model:  WDC WD4003FZEX-00Z4SA0

      Firmware:  01.01A01

      System disk:  No

      Password protected: No

      Disk data cache: Enabled

      Native command queuing: Yes 

      SATA transfer mode: Generation 2

      Physical sector size: 3072 Bytes

      Logical sector size: 512 Bytes

       

      Disk on port 1

      Port location: Internal

      Status:  Normal

      Usage:  Array disk

      Size:  3,815 GB

      Serial number: WD-WM

      Model:  WDC WD4003FZEX-00Z4SA0

      Firmware:  01.01A01

      System disk:  No

      Password protected: No

      Disk data cache: Enabled

      Native command queuing: Yes 

      SATA transfer mode: Generation 2

      Physical sector size: 3072 Bytes

      Logical sector size: 512 Bytes

       

      Disk on port 2

      Port location: Internal

      Status:  Normal

      Usage:  Unknown

      Size:  0 GB

      Serial number: K979C4J5139

      Model:  HL-DT-ST BD-RE  BH30N

      Firmware:  A102

      System disk:  No

      Password protected: No

      Disk data cache: Disabled

      Native command queuing: No

      SATA transfer mode: Generation 1

      Physical sector size: 0 Bytes

      Logical sector size: 0 Bytes

       

      Disk on port 3

      Port location: Internal

      Status:  Normal

      Usage:  Unknown

      Size:  0 GB

      Serial number: R4606GASC9202500

      Model:  TSSTcorp DVD+/-RW TS-H653G

      Firmware:  DW10

      System disk:  No

      Password protected: No

      Disk data cache: Disabled

      Native command queuing: No

      SATA transfer mode: Generation 1

      Physical sector size: 0 Bytes

      Logical sector size: 0 Bytes

       

      Empty port

      Port:  5

      Port location: External