Thank you for contacting Intel.
Base on your test, it appears your network card does not have flash. Make sure that you have an Intel Retail Adapter to be sure that your adapter has the flash memory. Try to find a bar code sticker and you should see a 6-3 digit number. This is the adapter's board number.
The board number of Intel® Ethernet Server Adapter I350-T4 is G15139-xxx. If you have other board numbers, please provide your board# here.
Thank you for your response.
I'm pretty sure this NIC wasn't manufactured by Intel but it is built using an Intel chipset. The Amazon store I bought it from is completely unhelpful in trying to figure out what's going on so I figured maybe someone in the Intel community may have an idea what I'm missing.
As you say it seems like the card doesn't have flash memory but what would the FW be loaded on then, EEPROM? That seems really strange to me to have a card like that whose firmware you can't change. I guess that's the difference between an $85 i350-T4 and a $350 one! lol
Anyway here's a picture of the card, if it helps at all.
The card looks different in comparison with reference Intel image - http://ark.intel.com/products/59063/Intel-Ethernet-Server-Adapter-I350-T4#@productimages . Although two EEPROMs chips are present on board (U16&17).
Hi JFFulcrum - Thanks for your reply. Yes, the adapter looks different.
Hi IamGimli - Your card is not an Intel Retail Adapter, without the barcode sticker, we are unable to identify your card. This is why the card is missing the flash memory.
To identify your Intel Network Card, look for the 6-digit board (PWA) number on the list of Retail Intel Ethernet Adapter to find the adapter model.
The board number of Intel® Ethernet Server Adapter I350-T4 should be G15139-xxx.
The adapter model with Board# C80235 is Intel® PRO/1000 GT Desktop Adapter.
IamGimli, As of the moment, I would suggest to try to talk to Amazon about your network card, in case they continue to be unhelpful, feel free to contact us again.