I see the Realtek ALC driver updates, I think that to solve the recording equipment missing problem.
I have updated the drivers. recording equipment still missing
Why the problem still not solved?
Intel Customer Support is looking into this issue and I will get back to you as soon as possible.
I apologize for the inconvenience you are having with this product and I hope we can provide a solution or at least an explanation for the issue.
Please include a picture (screenshot) from the recording properties.
Installed the official drivers
Headphones, it‘s no problem
See before feedback:
Help！NUC5i5RYH uses what kind of microphone?
I just installed the latest Realtek audio driver and plugged a headset, I had an option for Mic on the Recording tab.
See picture attached.
well, what version your windows?
I'm windows 8.1 x64
That was Windows® 10 64 bit but I had same results on Windows® 8.1 64 bit
I would recommend get different headset, speakers or Mic.
I'm very confused, I have new installed the system. Is Chinese and English are different?
You will need to contact Microsoft to see if there are differences between English and Chinese version. I would consider both versions are the same.
Update to windows 10 The problem is resolved!
Glad to hear that. Great news.
Retrieving data ...