0 Replies Latest reply on Nov 8, 2015 4:20 AM by floeff

    NUC5I7RYH LAN not working when USB is plugged in

    floeff

      Hello,

       

      I own a NUC5I7RYH that works like a charm, besides one issue: the LAN is regularly not working when the USB is plugged in, mostly when it's plugged in at boot time. The LEDs next to the RJ45 port on the back aren't lit, and upon plugging out and plugging in the USB devices again, things work like a charm. I tried two differend AC-powered USB hubs, changed USB settings in the EFI, and the EFI is the most recent version. Interestingly, the EFI online update claims it can't download the catalog even though the RJ45 lights are lit.

       

      Is this a known issue or a hardware fault?

       

      Thanks,

      floeff