1 Reply Latest reply on Nov 6, 2015 10:04 AM by allan_intel

    Iris graphics 6100 artifacts and bsods with drivers only..

    Jan4V

      Category

      Questions

      Answers (N/A if not applicable)

      Description

      Provide a detailed description of the issue

      In title

      Does it fail every single time, or only sometimes?
      If you can offer a % rate please do.

      100% of time

      Hardware (HW)

      Brand and Model of the system.

      Intel I5-5257U

      Hybrid or switchable graphics system?
      ie Does it have AMD or NV graphics too?

      integraded only

      Make and model of any Displays that are used to see the issue (see note2 below).
      LFP
      = Local Flat Panel (Laptop panel)
      EFP = External Flat Panel (Monitor you plug in)

      LFP

      How much memory [RAM] in the system (see note2 below).

      8gb

      Provide any other hardware needed to replicate the issue.
      ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

      none

      Hardware Stepping (see note1 below).

       

      Software (SW)

      Operating System version (see note2 below).

      Windows 8.1

      VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

      Cant see, cuz it crashes

      Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

      i tried the latest and the one integrated with acer windows.

      SW or Apps version used to replicate the issue.

       

      Configurations

      Single display, clone, or extended (see note2 below).

      1 display

      Display resolution & refresh rate setting of each display (see note2 below).

      1080p

      AC or DC mode, i.e. is power cable plugged in or not?

      tried both

      How to repro

      Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
      A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

      1. Install drivers.
      2. Artifacts instantly after display refresh.



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