6 Replies Latest reply on Dec 8, 2009 11:36 AM by ssduser123

    What must happen that Intel's Customer Support answers my emails?

    ssduser123

      Hi,

      since firmware version 02HA my sdd (x25 80GB) has a s.m.a.r.t error and Windows 7 always tell me that I gonna loose my data soon.

      The Intel SSD toolbox's s.m.a.r.t test show me the error and tell me that I should contact Intel for further instructions. Here in the forum Intel writes that if somethings went wrong with the firmware update, contact Intel's Support.

      So I wrote an email. No answer. I waited a week and wrote another email. No answer.

      Now when the 02HD firmware came out, I hoped that it will fix the s.m.a.r.t error. But no.

      So I wrote another email to the support, No answer.

      Why? I filled out the formular correctly.

      Does the support answers to you?