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How to fix this error "Display driver Intel HD graphics Drivers for Windows 8(R) Stopped Responding.

JVill12
Beginner
2,227 Views

Screen goes all black then shows up in a couple of seconds. Every time i try to play a game it does this.. but it wont make the error if i'm only watching a video....

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Allan_J_Intel1
Employee
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I would need more information in regards to your system configuration:

Which version of Windows do you have?

Also, the exact processor model and the graphics controller:

http://www.intel.com/support/graphics/sb/CS-009482.htm Graphics Drivers — How to Identify Your Intel® Graphics Controller

Click the Windows icon, and then right-click Computer .

Select Properties .

Find System Type on the Properties window, and then note the processor model.

Allan.

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JVill12
Beginner
642 Views

Allan is this it?

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Allan_J_Intel1
Employee
642 Views

Thanks for the information.

This type of error has been reported at Intel and several solutions were posted at the following URL:

http://www.intel.com/support/graphics/sb/cs-009483.htm Graphics Drivers — Errors Reported By Microsoft*

I also recommend Microsoft information:

https://support.microsoft.com/en-us/kb/2665946# bookmark-fixitformealways https://support.microsoft.com/en-us/kb/2665946# bookmark-fixitformealways

Allan.

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