4 Replies Latest reply on Nov 3, 2015 1:04 PM by ricardog_intel

    Looks like my Compute Stick's fan has stopped working. Is it eligible for RMA?

    Ferrari

      Hi,

       

      I think my Intel Compute Stick's fan has stopped working and consequently it overheats and does not work reliably. I usually never turn it off and recently whenever I turn on my TV to use my Compute Stick I sometimes just see a blank screen. No matter what I do, I can't log back into Windows so I have to power it off and turn it back on. The Intel HD Graphics app has also started crashing every now and then.

       

      Long story short:

       

      • Looks like my Intel Compute Stick's fan has stopped working
      • I haven't kept its box, etc. but I have kept its receipt
      • I purchased it less than 6 months ago

       

      Can I return this to the online store I had purchased it from to be replaced with a new one?

       

      Thanks.

       

      Message was edited by: Behrang Saeedzadeh Grammar.