2 Replies Latest reply on Nov 2, 2015 7:10 PM by Alpheratz

    Intel NUC D34010WYK no power

    Alpheratz

      Hi,

       

      Il have a problem with my Intel NUC D34010WYK. It has been working fine for many weeks now, until I plugged in an antenna in the Intel® Dual Band Wireless-AC 7260. The NUC shut down abruptly and won't start again.

       

      Symptoms:

      • The power light is off
      • The Ethernet light does not flash when Ethernet is connected
      • The power button does not start the NUC
      • I read 0 volts on all 4 pins of the power button
      • However I read 19 volts in the power input jack, as expected
      • Shorting the two red headers noes not start the NUC
      • Unplugging the battery to reset the bios does not help


      Up to now, my best guess is that I shorted something. However, when the failure happened, I did not hear sparks nor smell burnt components.

      Also, it seems very strange that plugging RF cables would cause a major failure to my NUC.


      Any idea of what to do next?


      Thanks,