3 Replies Latest reply on Dec 3, 2009 11:57 AM by ravihara

    Why 2-Quad Core E5520 showing only 1 processor in XP


      We have a system running Windows XP Professional, with 2-E5520 quad core processors.


      When we boot the system Task Manager/Performance tab is only showing 1 available processor (vs 8).  It also behaves that way, that is 1 job takes 100% (vs 13%) of CPU.  My guess is that this is a BIOS setting problem.  This system was showing 8 processors in Task Manager prior to the system disk crash/corruption last week so we needed to reinstall Windows.


      I am trying to help our systems guys find a solution.  Any ideas as to what happened and or how this can be corrected?????


      Jim S